← Chapter 2
Professional Writing · Chapter 2

Assemble the Ask

Academic writing builds toward a conclusion; workplace writing leads with it, because the busiest reader stops earliest. Drag or nudge these scrambled sentences into bottom line up front order and watch a scanning reader move down the message — the stopwatch tells you how many seconds it takes them to find what you want. Then switch to the second tab and build a request that names the actor, the action and the date, so it stops being a wish.

Reorder the message

Every sentence below is from one real email. Drag them, or use the arrows — the top two lines are all a hurried reader is guaranteed to see.

Build the request

A request that does not name a person, a verb and a date is a wish. Fill each slot and read what you have actually asked for.
Who does it
What exactly they do
By when
If the date slips (optional fourth slot)
The fourth slot is not a threat. “If I do not have the roster by Wednesday, I will publish with the current assignments and correct it next cycle” is information — it lets the reader prioritise honestly against everything else on their desk.
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Reorder the sentences to start the clock.

What the scanning reader sees