When an organization gets too big for anyone to know everyone, it stops running on relationships and starts running on rules. Max Weber called that machinery bureaucracy and gave it six traits. A century later George Ritzer argued the same logic had escaped the office and taken over ordinary life — McDonaldization, in four dimensions. Tap the org chart, then tap the counter, then classify ten real scenarios.
Pick a trait
Tap a trait to begin.
Rules instead of relationshipsWeber’s six · Ritzer’s four